Hi Lo Adjustable Beds in Sydney

Carer-height adjustment, delivered and installed anywhere in Sydney

Finding the right care bed in Sydney is rarely the hard part — getting it up a terrace staircase, through an apartment lift or into a townhouse bedroom is. The Sophie HiLo Adjustable Bed solves both problems at once: an electric bed whose entire sleeping surface rises to carer working height and lowers for safe, low-risk transfers, brought into any Sydney home by our own installation team, assembled on the spot, and demonstrated before we leave. Delivery and installation are free, everywhere.

Unlike a rented hospital bed, the HiLo is designed to belong in a bedroom. It pairs whole-bed height adjustment with full head and foot articulation, controlled by a wireless remote with memory presets, and it comes dressed as furniture — not equipment.

What a HiLo bed does (and why OTs recommend them)

Whole-bed height adjustment for transfers and hoists

Standard adjustable beds move the head and feet; a HiLo also moves the entire platform up and down. That vertical travel is what occupational therapists are looking for when they write "height-adjustable bed" into a care plan: it lets the bed meet a wheelchair at the right level, gives equipment room to work, and puts the person at a safe standing height for assisted transfers instead of forcing a deep, unstable rise from a low mattress.

The head and foot articulation still matters, of course — sitting up for meals and visitors, easing reflux, elevating legs — and the wireless remote stores preset positions so the person's prescribed resting posture and their safest exit height are each one button away. During installation we program those presets for the specific user, which is the difference between a bed with features and a bed that gets used properly.

Reducing falls and carer injury

Night-time falls from bed and carer back injuries are two sides of the same problem: the bed is at the wrong height for the task. Lowered, the HiLo shortens any potential fall dramatically. Raised, it spares the carer hundreds of deep bends a week during dressing, repositioning and personal care. One button each way, no lifting, no negotiation with a stubborn mattress at two in the morning.

For families weighing up residential care against staying at home, this is frequently the deciding piece of equipment. A safe bed plus a protected carer keeps the whole arrangement sustainable — which is exactly why funding bodies treat height-adjustable beds as assistive technology rather than furniture.

Installed in any Sydney home — apartments, townhouses, stairs

This is where Sydney differs from every other Australian city, and where we do our best work. Narrow Paddington terraces, Inner West semis, high-rise apartments with booked service lifts, strata rules about common areas — our team deals with all of it routinely, and none of it costs you extra.

Free professional delivery: we carry it in, assemble it, and take the packaging

You never touch a box. We bring the bed to the bedroom it will live in, assemble it professionally, program the remote presets for the person who will use it, walk the user and their carer through every function, and remove all packaging on the way out. If a service lift needs booking or building management needs notice, tell us and we will plan the delivery around it.

This matters more than it might sound. A care bed that arrives flat-packed on a pallet at the kerb is, for many Sydney households, a crisis rather than a delivery — there is no one home who can carry forty-kilogram cartons upstairs, let alone assemble an electric bed correctly. Professional installation isn't a luxury add-on for this product category; it's the product working as intended, and it's why we never charge for it.

Same free service from the Northern Beaches to the Blue Mountains

Free delivery and installation cover the Inner West, Eastern Suburbs, North Shore, Northern Beaches, Hills District, Western Sydney and Parramatta, the Sutherland Shire, the Central Coast and Wollongong — and because the offer is genuinely Australia-wide, regional NSW gets the identical service.

Leaving hospital or rehab?

If a discharge planner at RPA, Westmead, Prince of Wales or a rehabilitation unit has recommended a height-adjustable bed, timing suddenly matters. Give us the expected discharge date and we will have the bed delivered, installed and demonstrated before your family member walks back through their front door. Adult children arranging this from interstate can manage everything with us by phone on 1300 9 SLEEP — we also work directly with the hospital OT so the clinical details are right, from transfer heights to how the bed needs to sit relative to the wheelchair and any other equipment coming home too.

Discharge is stressful enough without furniture logistics. What families tell us they value most is subtraction: one call to 1300 9 SLEEP, and the bed question — sourcing, funding paperwork, delivery timing, assembly, teaching Dad how the remote works — comes off the list entirely.

Funding a HiLo bed in NSW — NDIS and Support-at-Home

Premium care beds in Sydney are more fundable than most families realise, and we handle the paperwork side of it as standard.

How the claim works, and what your plan manager needs

The Sophie HiLo is NDIS-approved assistive technology. For older people, Support at Home through My Aged Care funds equipment under the AT-HM scheme; its high tier covers up to $15,390 — comfortably above every HiLo configuration. In practice: your OT assesses the need, we prepare the quote and supporting documentation, we speak directly with the plan manager or provider, and we can invoice the provider directly so you are not fronting the money. DVA documentation is available on request.

Hire vs buy in Sydney: the real comparison

Sydney's search results are full of hospital-bed hire, so let's address it honestly. Hire is the right call for short-term recovery — a few weeks after surgery, for example. For ongoing or permanent needs, the arithmetic and the experience both favour buying.

We sell rather than hire, and we would rather say that plainly: if your need is genuinely short-term, hire locally. If it is ongoing, buying a bed the person actually enjoys sleeping in — with funding covering the purchase — is almost always the better outcome. There's a dignity dimension too, which the spreadsheets miss: a hired hospital bed says "patient" every time you walk into the room, while a bed that looks like furniture says "home". For someone facing a long condition, that daily message matters.

The Sophie difference: four-layer RMIT-tested mattress included

Most hi-lo bases in this market are sold bare or with a basic foam slab. Every Sophie HiLo includes our Australian-made four-layer mattress topped with Hygroflex®, independently tested by RMIT University's School of Engineering: up to 67% better body conformity, 32% better pressure reduction, 27% faster heat release and less than half the turning force of traditional memory foams. For higher pressure-injury risk, compare it with our air mattresses and let your OT guide the choice.

Those percentages translate into plain outcomes: pressure spread across more of the body instead of concentrating on heels and hips, less heat and moisture held against the skin through a humid Sydney summer, and a surface a weakened person can actually turn over on without calling for help. The bed gets someone in and out safely; the mattress determines how well the hours in between go. Sleep Sophie is rated 4.8 from 223 reviews on ProductReview.com.au and 4.6 from 90 Google reviews.

“Absolutely quality product, can't fault the bed for comfort and value for money. I found the transaction to be seamless, the company kept me updated on delivery and despite significant flooding in and around our part of NSW, the delivery team turned up when they said they would.”

— David M., NSW · verified Sophie adjustable bed review on ProductReview.com.au

Pricing and what's included

• HiLo Long Single: From $6,789 – $7,999
• HiLo King Single: From $7,295 – $8,650

Both prices include the RMIT-tested mattress, free Sydney-wide delivery and free professional installation — there is no separate freight or assembly line on the invoice, and no "call for price". Both configurations fall under the Support at Home AT-HM high-tier cap, and where NDIS or Support-at-Home funding applies, we can invoice the provider directly so nothing needs to be fronted by the family. If you are comparing quotes, compare like for like: ask each supplier what the mattress, delivery, assembly and funding paperwork add to their advertised figure.

Book a free phone consultation — 1300 9 SLEEP

Call 1300 9 SLEEP (1300 975 337), Monday to Friday 9am–5pm AEST or by weekend appointment, and we will talk through transfers, funding and your home's access before anything is ordered. Exploring beds without whole-bed height adjustment for a less complex care situation? See adjustable beds in Sydney. We also deliver the HiLo free to Brisbane, Melbourne, Adelaide and Perth.