Hi Lo Adjustable Beds in Adelaide
Carer-friendly height adjustment, delivered free across Adelaide
Every day across Adelaide, a husband, wife, daughter or son helps someone they love in and out of a bed that was never designed for the job. The Sophie HiLo Adjustable Bed is designed for precisely that job: the entire bed rises electrically to a carer's working height and lowers close to the floor for safe transfers and reduced fall height, while the head and foot sections adjust independently via a wireless remote with preset positions. And it does all of it while looking like furniture you would choose for your bedroom — because it is.
We deliver and professionally install the HiLo free of charge everywhere in South Australia, from Prospect to Port Augusta, and we handle the Support-at-Home and NDIS paperwork that usually pays for it.
Why South Australian families are choosing HiLo beds
Ageing at home in Australia's oldest state
South Australia has the oldest age profile in the country, and South Australians are also among the most determined to stay in their own homes rather than move into residential care. Those two facts together explain why demand for genuinely carer-friendly equipment is growing faster here than anywhere else. The federal Support at Home program exists for exactly this moment: it funds the equipment that makes ageing at home safe, and a height-adjustable bed is one of the most consequential pieces of that equipment. If the goal is "Mum stays in her own house", the bed is usually where that plan succeeds or fails.
There's a second, less discussed side to the demographic story: SA's carers are older too. When the person providing daily care is a 78-year-old spouse, equipment that protects the carer's back isn't a nice-to-have — it's what determines whether home care remains possible at all. A bed that rises to working height serves both people in the room, and that's the standard we'd suggest you hold any bed on your shortlist to.
Safer transfers, fewer falls, easier caring
Three things change the day a HiLo arrives. Transfers get safer, because the bed can meet a wheelchair at seat height or put a standing person at exactly the right height to rise without strain. Falls get less dangerous, because the bed lowers right down overnight, shortening the distance to the floor. And caring gets physically sustainable, because dressing, washing and repositioning happen at the carer's elbow height instead of at a back-punishing stoop. Occupational therapists write "height-adjustable bed" into SA care plans for all three reasons at once.
The wireless remote's presets round it out. One programmed button returns the bed to sleeping height; another sets the safest exit height for that particular person's legs; the head and foot positions for reading, meals or leg elevation are stored the same way. We program these during installation so nobody is left squinting at a manual on night one.
How Sophie compares with Adelaide-made hi-lo beds
Adelaide is unusual among Australian cities: it has real local bed manufacturers, with real factories, competing for this search. We respect that — local manufacturing is a genuine strength, and if buying South Australian is your deciding factor, you have credible options. Here is how we'd suggest making the comparison honestly.
What to check: lift range, motors, weight rating, warranty
Whoever you buy from, put the same questions to everyone. How low does the bed go, and how high — measured, not "adjustable"? Who makes the motors and what backs them? What is the tested weight capacity? What does the warranty cover on the frame versus the electrics, and who does the servicing in South Australia? What does delivery, assembly and old-packaging removal actually cost once it's on the quote? "Factory-direct" pricing can look compelling until freight, assembly and the mattress are added back in. Call us on 1300 9 SLEEP with your comparison list — we will answer every one of those questions for the Sophie HiLo, specifically for your situation, and we're comfortable being compared.
The four-layer RMIT-tested Hygroflex mattress — included, not extra
The clearest difference is on top of the bed. Most locally made hi-lo bases are sold as bases, with the mattress a separate decision and a separate cost. Every Sophie HiLo includes our four-layer Australian-made mattress topped with Hygroflex®, independently tested by RMIT University's School of Engineering: up to 67% better body conformity, 32% better pressure reduction, 27% faster heat release and less than half the turning force of traditional memory foams. For anyone spending long hours in bed, those numbers are the difference between a surface that protects skin and one that merely pads it. Where pressure-injury risk is higher still, your OT may recommend stepping up to one of our air mattresses — we'll talk that through with the therapist directly.
Funding your bed in South Australia
Most Sophie HiLo beds in SA are funded rather than paid for out of pocket, and walking families through that is part of the service, not an extra.
NDIS participants in SA
The Sophie HiLo is NDIS-approved assistive technology. Where an occupational therapist has assessed the need, the bed can be funded through the participant's plan. We prepare the written quote and specifications the OT needs, speak directly with plan managers and support coordinators, and can invoice the provider directly so the participant never has to front the money.
Support-at-Home for older South Australians
For older people, Support at Home — accessed through My Aged Care — funds assistive technology under the AT-HM scheme. The high tier covers up to $15,390, which covers every HiLo configuration with room to spare. We prepare the paperwork, deal with the provider, and supply DVA documentation on request. If you're not yet in the system, start with a My Aged Care assessment; call us in the meantime and we'll explain how the bed fits into what's coming. Either way, the sequence is short: the assessed need, our written quote and specifications to whoever manages the funds, approval, then delivery — with us doing the chasing in between rather than you.
Free delivery and installation: Adelaide metro and regional SA
Showroom-based retailers naturally serve the suburbs around their showrooms. Because our model is in-home from the start, the map looks different: delivery and professional installation are free everywhere in South Australia, and the service is identical wherever the truck stops.
- All Adelaide metro suburbs, north to south
- Adelaide Hills and Mount Barker
- Fleurieu Peninsula and Victor Harbor
- Barossa Valley and Gawler
- Murray Bridge and the Riverland
- Port Augusta, Port Pirie and Whyalla
- Mount Gambier and the Limestone Coast
One visit does everything: the bed carried in and assembled in the bedroom, remote presets programmed for the person using it, a full demonstration for the user and their carer, and every box and wrapper taken away. Country families who have been quoted eye-watering freight for far simpler furniture tend to ask us twice whether regional delivery is really free. It is.
Leaving hospital? Discharge-ready setup
When a discharge planner at the Royal Adelaide, Flinders Medical Centre or Lyell McEwin recommends a height-adjustable bed, the clock starts ticking. Give us the expected discharge date and we will arrange delivery and installation so the bed is assembled, adjusted and demonstrated before your family member gets home — not sitting in cartons in the hallway. We work directly with hospital OTs on specifications, and family members interstate can arrange the whole thing by phone on 1300 9 SLEEP.
Pricing and what's included
HiLo bed sizes & pricing
Every size includes the four-layer Australian-made mattress, free delivery and installation.
One figure, everything in it: the bed, the RMIT-tested four-layer mattress, delivery anywhere in SA, professional installation and demonstration, and our help with the funding paperwork. When you compare against a lower advertised base price, add up what that price leaves out — mattress, freight to your postcode, assembly — and the gap narrows sharply. Then remember that under Support at Home's high-tier AT-HM cap of $15,390, or an NDIS plan where the need is assessed, the funded price to the family can be a fraction of either number.
What customers say
We'd rather point you to the public record than curate it for you: Sleep Sophie is rated 4.8 from 223 reviews on ProductReview.com.au and 4.6 from 90 Google reviews. Read them independently — including how customers describe the installation visits and the funding help — and weigh them against any other bed on your shortlist.
“Best purchase I have made in a long time, I can adjust the bed depending on my needs… The massage feature is something else and if that is not enough the night light under the bed is great… Thank you Sophie Beds I could not be happier”
— Shaun, SA · verified Sophie adjustable bed review on ProductReview.com.au
Call 1300 9 SLEEP
Phone 1300 9 SLEEP (1300 975 337), Monday to Friday 9am–5pm AEST, weekends by appointment. Bring your shortlist, including the local ones — we'll talk through the care situation, the funding pathway and the honest comparison with anything else you're considering, and tell you plainly if we're not the right fit. If whole-bed height adjustment isn't required, see adjustable beds in Adelaide — and if you're arranging a bed for family in another state, the same free service applies in Melbourne, Sydney, Brisbane and Perth.
Frequently asked questions
Do you deliver HiLo beds outside Adelaide — e.g. Victor Harbor, Barossa, Mount Gambier?
Yes. Free delivery and free professional in-home installation apply Australia-wide, so Victor Harbor, the Barossa, Murray Bridge, Port Augusta, Whyalla and Mount Gambier receive exactly the same service as Adelaide metro — the bed assembled in the bedroom, demonstrated to you and your carer, packaging removed.
How does Sophie compare with Adelaide-made adjustable beds?
Adelaide has genuinely good local manufacturers, and we'd never talk them down. Our difference is the complete clinical package: whole-bed height adjustment plus head and foot articulation, a four-layer Australian-made mattress independently tested by RMIT University included in the price, funding paperwork handled for you, and free installation anywhere in SA. Compare total value, not just the base.
Can Support-at-Home funding cover a HiLo bed for an older South Australian?
Yes. Support at Home, accessed through My Aged Care, funds equipment under the AT-HM scheme — the high tier covers up to $15,390, which is more than any HiLo configuration costs. We prepare the quote and paperwork, work directly with your provider, and can invoice them directly.
Is the bed NDIS fundable in SA?
The Sophie HiLo is NDIS-approved assistive technology, so it can be funded through an NDIS plan where an occupational therapist has assessed the need. We speak directly with OTs and plan managers, supply the specifications and written quote they need, and can invoice the provider directly.
What's included in the price — is the mattress extra?
Nothing on this page is an add-on. The published price includes the bed, the four-layer RMIT-tested Hygroflex mattress, free delivery anywhere in South Australia and free professional installation with a full demonstration. There is no freight line, no assembly fee and no mattress upsell.
Can you set the bed up on the same day you deliver?
Yes — delivery and installation happen in a single visit. Our team assembles the bed in the bedroom, programs the remote presets for the person using it, demonstrates every function to them and their carer, and takes all packaging away, so the bed is ready to sleep in that night.
Enquire about delivery to your area
Free delivery and installation, Australia-wide — tell us what you’re after and we’ll call you back within one business day.


